Staff are often sent to training to correct problems that training can never correct. Jim understands when training can improve performance results, and when it's used to avoid having honest conversations.
Success through values is simple, yet not easy, and the stronger estates will always refrain from the comforting familiarity of disaster. Those who can commit soon realize that team success can be theirs.
Individual skills and experience are overrated; what matters is the strength to work on teams. Jim helps you create the environment needed for great service teams to keep the right staff onboard.